The field of user experience has a wide range of methods available, ranging from methods having their roots in scientific practice, such as lab-based usability test studies to those that have been more recently developed, such as remote UX assessments.
A small selection:
- User observation and interviews
- Personas
- Scenarios and task-flows
- Storyboarding
- Card sorting
- Conceptual modeling
- Prototyping and wireframing
- Usability testing
- A/B testing
- Web analytics
- etc.
The set of methods needs to be adjusted to meet the project's needs. An important distinction to consider when making a choice among methodologies is the phase of product development and its associated objectives.
Photo by Sven Jenzer 2012, during usability test for project ETH Zurich web relaunch at usability lab of Ergonomie und Technologie, e&t , all rights reserved